Thank you to our Health and Emergency Service workers
As a customer owned bank that is deeply connected to local communities around Australia, we are launching special new measures for the nation's health and emergency service workers who are working tirelessly to keep the rest of us safe.
Many of these workers simply cannot access their banking as often as others at this critical time. They are too busy working shifts, weekends and sometimes, around-the-clock.
These measures will see the establishment of a range of unique banking facilities that will give these workers special access to banking services, at times more convenient to them.
If you are an Emergency Services worker and need to contact us, we can call you back at a specific time that suits your needs. Please complete this form and we will get back to you.
Please note, for your protection and privacy, we are unable to discuss your accounts via email.
Importantly, none of these measures will impact on existing arrangements and will not impact on our other customers. This is about recognising the enormous efforts of those Australians who are going above and beyond, at the frontline of this crisis, to save lives.