An incompatibility issue has been identified with the new iOS11 released on 20/9/17.
Our app developers are working on a solution to this which we anticipate will be released soon. We’ll advise members when the updated Nexus Mutual banking app is available for download.
If you do update to iOS11 prior to the app update, there may be issues making payments via the mobile app. It is recommended you use internet banking through Safari if this occurs, until the app update is approved by Apple.
If you have any questions or concerns, please contact our Member Relations team for assistance.